FAQ: My NEBNext Direct Genolytyping Solution 4°C box accidentally froze, can I still use it?

No. The Sample Purification Beads and Streptavidin Beads cannot be frozen. Sample Purification Beads should be stored at RT and Streptavidin Beads at 4°C upon arrival.  Please contact technical support (info@neb.com) if the beads arrive frozen.